Wrong Size Sent? Who Pays Return ¥38 Domestic Freight When Seller Sends M Instead of L

Seller sent M, you paid L. Kakobuy paid ¥8 domestic but not ¥38 return freight; Oopbuy split 50/50. 3 cases logged + template.

wrong size returnwho pays return freightseller wrong size

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3 cases: same hoodie L, seller sent M (tags prove)

Tag photo L vs M — agent QC missed until we flagged post-QC. Return domestic leg is ¥38 (not ¥8) because parcel leaves agent warehouse to seller.

Case table: what happened

Agent / Order	Seller proof	Agent paid	You paid	Time
Kakobuy / hoodie L→M	Photo tag M, order L	¥8 domestic only	¥38 return freight (seller refuses)	Denied 50% — we ate ¥38
Oopbuy / same	Same	¥38 split: Oopbuy 50% + seller 50%	¥19	5 days credit
Joyagoo / Dunk 44→43	Box label 43, order 44	¥8 + ¥38 full (Joyagoo absorbed)	¥0	24h cash

Policy matrix: who pays return ¥38 (June 2026 TOS, tested)

Joyagoo

Full ¥38 if seller fault with photo proof (tag). Best for size-critical hoodies.

Oopbuy / Sugargoo

Split 50/50. Need QC pic before approve — after approve they argue 'you approved'.

Kakobuy / ACBuy / CNFans

¥8 only. ¥38 on you. Quote: 'return freight beyond ¥8 is customer'.

Template that got Joyagoo full pay (copy)

您好，订单XXX：下单L，收到的吊牌/水洗标为M（见QC第X张），属卖家发错。申请卖家承担退货运费¥38，谢谢。 (Hi, order XXX: ordered L, tag M (see QC pic X), seller wrong, request seller pays ¥38 return, thanks.)

Prevention: In QC, zoom 200% on size tag + wash tag before 'Approve'. Don't approve then argue — after Approve, Oopbuy denied 50% on our other case. See 9 flags checklist.

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Wrong Size Sent? Who Pays Return ¥38 Domestic Freight When Seller Sends M Instead of L

Case table: what happened

Policy matrix: who pays return ¥38 (June 2026 TOS, tested)

Template that got Joyagoo full pay (copy)

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